Coronavirus (COVID-19) Update

As the Coronavirus (COVID-19) Virus outbreak continues, we wanted to share with you important information regarding how we are responding to this matter. At the forefront of this is the importance that we place on the health and safety of you, our valued customers, and our teams.

We are keeping informed and following the Australian Federal Government and World Health Organisations’ health advice and guidelines in regards to Coronavirus (COVID-19) Virus, and have taken several measures to ensure we are serving you best during this time.

Our Showrooms:

In accordance to the Victorian Government announcement, freedom has temporarily closed their Victorian stores until future notice. However, the New South Wales and Queensland stores remain open and Freedom Kitchens, Wardrobes, Laundries and Home Offices are still only a click away.

Video Call and In-Home Design Appointments:

Our online Design Studio still remains fully operational for you, offering video-call appointments, or you can still sit an in-home appointment with one of our designers if you reside in New South Wales or Queensland. You can be rest assured that our team are adhering to the current mandated social distancing and hygiene requirements and we are doing our part to assist with the Government’s action to limit the impact of the current situation.

Although currently we are seeing an increase in enquiry, free, video calls and in-home kitchen and wardrobe design appointments are still available at a time that suits you. Increased measures have been put in place to ensure the continued health and safety of the members of your household and our designers, including the use of hand sanitisers and face masks. We also ask that you contact us by phone if you have an appointment or delivery due and are unwell.

Here’s what our customers are saying about our video call design appointments…

“The zoom service and the appointment with you was excellent – a quick and efficient way of getting our design, especially in these times.”

Begin your journey by clicking HERE to book your design appointment and one of our Design Team experts will get in contact with you.

Manufacturing:

It’s business as usual, at our Australian based, fully-automated factory producing designer kitchens, wardrobes, home offices and laundries, click HERE to discover how they are all brought to life.

All Freedom Designer Kitchens & Wardrobes cabinets, doors and laminated benchtops are manufactured and assembled in our fully-automated facility located on the Central Coast, NSW. So although we find ourselves in unprecedented times, we are in a good position as far as delivery of your kitchen and/or wardrobe and we are currently not experiencing any delivery delays. We will keep you informed if this situation changes.  

Due to circumstances beyond our control, we are experiencing a high demand for appointments, but want to assure you we are committed to no price increases and have over 30 years’ experience. Our established teams will help us navigate these difficult times.

Thank you for your continued support and loyalty during this difficult time. We will continue to update you with any changes.

Take care and stay safe,

The Freedom Kitchens + Wardrobes Team