CAREERS AT FREEDOM KITCHENS

Welcome to Freedom Kitchens, a leading Australian owned kitchen design and cabinetry manufacturing company.

 

We’re passionate about creating high-quality, functional, and stylish kitchens, and we’re always looking for talented individuals to join our dynamic and inclusive team. Whether you’re an experienced designer, installer, or sales representative, we offer exciting career opportunities to help you grow and achieve your goals. 

Our factory is located in the Central Coast and our showrooms and offices can be found within Freedom stores, spread across NSW, VIC and QLD.

We are currently looking to fill the following job roles. Click on the below for more details: 

As a result of continued demand due to our long-term partnership with The Block, we are looking to hire numerous roles across our manufacturing department:

– Machine Operators
– Cabinet Assemblers
– Packers

If you are interested in these roles, send us your CV or details to jobs@freedomkitchens.com.au and we will get in touch.

KITCHEN/WARDROBE DESIGNERS. Full-time availability preferred. 

An exciting, unique, and once in a lifetime opportunity for ambitious and success driven sales professionals who want to manage their own OTE with no limits but with all the benefits and freedoms of owning your own business.

Freedom Kitchens has established its position as the leaders in the kitchen industry due to the superior quality of products and service, flexible design solutions for today’s lifestyle needs and reputation for meeting Australian Standards. Our association with “The Block” means our sales pipelines are growing and as such we need to build a team of professionals to deliver an outstanding customer experience for customers in the market for a kitchen.

We will provide comprehensive in-house training on our design, process and selling techniques and provide you with an abundance of qualified leads for your business to partner with in creating ‘dream’ kitchen and or wardrobe designs.

All you have to do is use your high-level communication and design skills, (utilising Computer Aided Design tool), to meet with customers in their own homes or virtually and take them through the design process and make the sale by ensuring you can meet their budget, design requirements and service expectations.

We will work with you to develop your skills as a business owner and sales professional working to achieve your sales targets with passion and tenacity.

You must be in a position to operate or establish your own business with your own vehicle, laptop, an ABN and relevant insurances in place before you commence. Full time availability preferred. 

If you are interested, fill in your details in the form here. 

Apply to be a designer

  • Do you own your own car?*
  • Do you own a laptop?*
  • If selected, are you able to commit to a training course in VIC 27th November – 1st December 2023?*
  • What kind of commitment would you be able to give to the role?*

AREA SALES MANAGER – NSW

Freedom Kitchens + Wardrobes is a progressive business, where new ideas and initiatives are encouraged to be shared. As an established leader in the kitchen and wardrobe industry due to our superior quality of products and services offered. We offer detailed flexible design solutions coupled with our industry reputation in relation to Australian standards and excellence.

About the role:

An incredible opportunity has become available for a highly skilled Area Sales Manager to join our team, based in our Head Office located in Chatswood. Reporting to the State Manager, this opportunity is suited to an enthusiastic sales professional, where growing sales and profitability is key. You will be driven by your passion to exceed business excellence while driving superior customer service through your team.

Key responsibilities:

• Working collaboratively within a driven passionate team.

• Developing a strong dynamic team of designers

• Focus on creating and developing strong sales opportunities.

• Driving marketing campaigns and promotional initiatives.

• Reporting on your outstanding sales results

• Coaching, development and encouragement of your team.

About you:

• A true passion for exceptional customer service/experience.

• Ability to manage a high energy team while sustaining optimum engagement.

• Strong time management skills with the ability to remain calm under pressure.

• Excellent verbal and written communication.

• Kitchen industry, direct sales and/or CAD skills well regarded

What we offer:

• A fun and exciting company culture

• Chill out and recreational area

• A competitive Salary

• Commission based on performance KPI’s

• Ongoing training and career development

By applying for roles with us you will be consenting to complete relevant background checks and you have the appropriate working rights in Australia.

If you are a sales management professional who enjoys motivating a team and have the passion to develop our brand, we would be pleased to receive your application. *Please note that only successful applicant’s will be contacted*

If you are interested in this exciting opportunity, we would love to hear from you! Please send your resume to jobs@freedomkitchens.com.au

 

KITCHEN SHOWROOM CONSULTANT

Freedom Kitchens Showroom Vacancy Locations:

Caringbah, Kotara, Moore Park & West Gosford. 


About the role:

This role is an integral part of the journey for the customer, where your exceptional customer engagement skills will be imperative. This is an exciting time to join this established brand!

• Exceptional customer service skills
• Develop and maintain relationships with a focus on the customer’s vision
• Work across a 7-day roster
• Be proud to maintain your showroom professionally at all times

About you:

• A customer-centric approach
• Professional presentation and manner
• Excellent written and verbal communication
• Active listening skills
• Experience in approaching customers in a retail environment
• Kitchens/renovation industry experience
• Must be available on a 7 day roster.
• Previous retail experience would be an advantage.

By applying for roles with us you will be consenting to complete relevant background checks and you have the appropriate working rights in Australia.

To apply, please send your resume to jobs@freedomkitchens.com.au. Please note: Only successful applicants will be contacted.

 

CUSTOMER RESOLUTION CONSULTANT

We are looking for a Customer Service Professional for an initial 8 week assignment (38 hours per week).

Freedom Kitchens have established our position as the leader in the kitchen industry due to our superior quality of products and service, flexible design solutions for today’s lifestyle needs and its reputation for meeting Australian Standards.

Our association with the TV series “The Block” means our Customers’ expectations are growing and as such we need to build a team of professionals to deliver exceptional service to our customers who have made such a significant investment.

About the role:

Located at Somersby on the Central Coast, we are a fast paced, high volume after sales customer service department. The Customer Resolution Consultant will handle complaints and disputes around a customer’s kitchen or wardrobe completion. This role is critical to our brands success and is often the pivotal moment to transforming a customer experience into one that is positive.

This role requires an individual that is customer centric, has a high attention to detail and superior problem solving skills. Due to the nature of this role it is critical that the successful applicant is confident, proactive, empathetic and resilient when handling negative feedback from customers.

• Review cases that arise from customers and other external sources.

• Manage customer complaints efficiently and effectively.

• Manage inbound and outbound communications with internal and external customers.

• Collaborate with various internal departments to identify new initiatives, corrective actions and areas of improvement.

• Contribute to the priorities of a team and effectively manage individual caseload.

What makes you perfect?

• Demonstrated experience resolving customer enquiries and complaints predominantly in a call centre or service centre environment. • Experience in delivering exceptional customer experience.

• Enjoy problem solving and finding solutions.

• Resilience in a high-paced environment.

• Well-developed verbal and written communication skills.

• Strong time-management skills.

• Empathetic approach when dealing with customer complaints.

• Ability to read kitchen or building plans in desirable but not essential.

What we will offer you?

• The opportunity to join a market leader.

• Experience and coaching from established leaders in our industry.

• Stability and longevity with an established organisation.

• Access to employee benefits.

• Staff discount cards available.

If you are interested in this exciting opportunity, we would love to hear from you! Please send your resume to jobs@freedomkitchens.com.au

By applying for roles with us you will be consenting to complete relevant background checks and you have the appropriate working rights in Australia.

APPOINTMENT BOOKERS

You will be setting qualified appointments for our highly successful sales representatives by offering a unique design service.

This role involves;

  • Perform inbound and outbound telephone marketing with the primary objective of setting appointments for kitchen designers
  • Create new leads from enquiries
  • Provide reports on telemarketing activity
  • General administrative duties

Your skills and experience in the following areas will be highly valued:

  • Professional manner
  • Strong communication skills
  • Computer Skills – data entry, internet and Microsoft Office
  • Ability to multi-task and remain calm under pressure

In return we offer flexible working hours, work form home after the completion of your training, on the job training, scope for career progression and a job with variety within a friendly team

If you are interested in this role, email your details to jobs@freedomkitchens.com.au