FAQs Archive - Page 10 of 10 - Freedom Kitchens

Q: I've paid the deposit on my kitchen and have changed my mind and want to cancel. Can I get my money back?

There is a 5-day cooling off period. Beyond this period, you have entered into a legal contract which states Freedom Kitchens is entitled to retain all reasonable costs and expected margin that would be derived from the job should it have proceeded to completion, subject to the non-excludable guarantees and warranties under Australian Consumer Law. The placement of a kitchen order generates significant work including the creation of original designs, check measuring, CAD drawings, and client account management.

Q: How soon can I have a kitchen designer visit me?

In most cases we can have a professional consultant in your home by the next business day.

Q: How long does the average kitchen renovation take?

Every kitchen is different, but we suggest that customers allow at least 6-8 weeks from start to finish for a kitchen from the Designer kitchen range. A kitchen from the Essential kitchen range will arrive around 10 days after final payment, ready for you to assemble.

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I’ve paid the deposit on my kitchen and have changed my mind and want to cancel. Can I get my money back?

How soon can I have a kitchen designer visit me?

How long does the average kitchen renovation take?